Bradley B Ivt

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Verified Buyer

Starving Students!!!

Meijer - Starving Students!!!
I am a Detroit PS teacher and purchased a gift card for a family that would otherwise not have a Thanksgiving. I learned today a tragic situation will result in them no longer being together. I was told extremely rudely today that they would not divide the amount over three cards. When I called I was given the wrong store and they told me I could be done, they chose not to help me.
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Cons:
  • Store 63 is extremely unprofessional

Preferred solution: A solution, oh! It’s too late. *** store #63

User's recommendation: Never use the Roseville store!

Melodie V Ttx

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Ann Arbor, Michigan

Awful horrible Meijer app

Go elsewhere HORRIBLE service. YOU keep telling me to check email for code I have looked EVERYWHERE --INBOX, TRASH, SPAM ARCHIVE --NOTHING!! I spend so much $ at your store and you're a our to lose a loyal customer.
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Pros:
  • If it works
Cons:
  • Stinks

Preferred solution: HELP!!!!

Anonymous
map-marker Grand Haven, Michigan

No phone customer service for cashiers overcharging

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Cashier had her hand on scale during weight of check out. Charged us for 6+ pounds and home kitchen scale weighted it at 2.11 pounds. Overcharged by Over $10. Repeated attempts to get some customer satisfaction over the phone all failed. Too many miles to drive back to other city for face to face complaint. Store was Knapp Corner on Beltline.
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User's recommendation: Watch cashier very closely.

Deborah D Ilr

Forgot my password

Can u please let me know if I can change my password so can use my meijer app for pointstext me and let me know if I can.Text me at this phone number is 33o466****.I will wait for your text me please let me know.
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Preferred solution: New password

Deborah D Ilr
map-marker Wooster, Ohio

Cant remember my password

Can u help me to get my password for my meijer points Deborahduncan043@***.com and u can text me it
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Preferred solution: Can't get my password for meijer points

Erica P Zug

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Verified Reviewer
| map-marker Scio, Michigan

File complaint

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I had intended to stop by meijer for cash back because my bank DFCU Financial close by did not have power after a storm. When I first entered Myers at the front of the store I had approached to Myer employees working near the self check out I had asked both of them if cashback was available at the self checkouts they said yes I then approached a another self check out staff member before going up to the register and asked which self check out lanes allowed cashback they told me the numbers and I had waited patiently .

I checked out by scanning a drink beverage and hopes to select the cash back amount upon check out the check out lane head ignored the cashback option and charge my bank card for the drink and printed the receipt. I had to approach the employee again and asked about the cashback nounavailable at the checkout lane I was in they told me I needed to go see customer service customer service had 5 people in line waiting. So I had to then go stand in line for about 10 minutes and wait to finally speak with a customer service cashier who had told me she no longer is able to do cash back and told me I need See a cashier at a checkout lane which also had long wait times no less than 3 customers in line waiting. I told the customer service cashier that was not acceptable and that I wish to have a manager or supervisor on the floor helped check me out at a lane that was closed down so I could quickly do the cash back transaction because I was now late for an appointment .

The customer service cash here found someone who walked me over to not 1 but 3 cash registers that would not allow the employee or did not have cash in the drawer to help me with the cash back. So finally after 5 minutes of dancing afound the Meyer's cash register area he led me over to a cashier who had 4 customers in line waiting to have me skip the line try and help me get the cash back needed the cashier was knowledgeable about the cash back check out process when using a debit card she told me I needed to use the chip reader I then used the chip reader with my debit and the highest amount of cashback available was $50. Never have I ever known that the policy has changed with the amount of Cashback was available and I'm sure other customers are not aware of this either. I am used to another option upon check out with the cash back option so this was a huge inconvenience for me.

Since I was unable to Receive $80 in cash back which I had intended to from the very beginning of my mission the cashier had told me I need to go back to customer service to wait in line and then return the drink beverage I had purchased for the same amount of money I would have spent at an AAM withdrawing the money And its service fee.

This was a complete waste of my time and I felt extremely frustrated that no one was able to help me after the first disappointment add the self check out. I am unsure if there's managers or supervisors anymore who are available at your grocery store in Ann Arbor Michigan Jackson road 48103 location but I will not be Using any other services other than grocery shopping for food items I know I can easily self checkout myself.

I also will not be using the meijer pharmacy at that same location because of unpleasant service I had experienced a month ago dealing with the managing pharmacist.pharmacist.no

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Loss:
$3

Preferred solution: Staff was unhelpful with cashback failure at self check lane. Customer service couldnt help me even though I was told to see them and have to wait in a 10 minute line. TERRIBLE SERVICE AT SELF CHECK AND CUSTOMER SERVICE

9 comments
Guest

People are reporting this reviewer. This reviewer is getting banned.

Guest

You sound like a horrible entitled person.

Guest
reply icon Replying to comment of Guest-2366836

What? Excuse me? Would you like for me to report you as well?

Guest
reply icon Replying to comment of Guest-2366917

And people reported you "Karen " Acting like a rude and arrogant b...to others is not going to get you far into life.

Guest
reply icon Replying to comment of Guest-2366836

You have been reported. I will not allow anyone to make a public assumption about anyone in my presence or author hate and discriminating comments. You have no idea what my lifestyle situation is nor anyone else's for that matter.

Guest
reply icon Replying to comment of Guest-2366918

Well when you make a review. It goes public..Everybody has a right to comment.

Guest
reply icon Replying to comment of Guest-2366918

You're pretty pathetic for deleting comments. Clearly you sound entitled

Guest
reply icon Replying to comment of Guest-2366918

Nobody cares entitled people like you. And btw the cops are well aware of your comments..

Guest
reply icon Replying to comment of Guest-2366836

You sound like a judgemental ***

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Keniya Stt
map-marker Hamilton, Ohio

Has no kids fitting pajamas

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Has no kids Christmas pajamas I wear a 14/16 and there was some but they looked like they were for toddlers so u need to put some for a little bit bigger kids and u need to make the store just look better in general so this is just pathetic and I do not recommend coming to here for kids pajamas and store has bad quality dont come here you will regret, and they barely have any clothes for smaller. People in even womans sizes this is such a bad thing for women to try to find clothing.

And I actually thought they were a good team and a good store but now I think they are just a bad place to go. Just letting u know WARNING: go here in ur own concern.

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Pros:
  • Meijer has nice team members but just no good clothing sizes

Preferred solution: Apology

User's recommendation: DONT GO HERE

Anonymous
map-marker Aurora, Illinois

Poor customer service

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Charged inappropriately for delivery fee. Provided documentation - no follow up and no refund for employee error.
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User's recommendation: Don’t use the delivery service

Anonymous
map-marker Shawano, Wisconsin

No Billing Statement

Hello I did not recieve my billing statement this month. Please resend me my billing statement.. so I can by the 22nd. I dont know my minimum payment. My statement got misplaced through the postal. Have not received it. As of 1/9/2024 Thank You Patricia Kraft
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User's recommendation: Be Aware mine got lost through postal.

Burak Tuq
map-marker Mundy, Michigan

Today, you had one employee in Deli, and she just walked by Guests who wanted to be waited, seemed she was upset being only one working Deli on a Friday. I ended up going to Kogers Deli. What a shame.

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Could not get waited on. Stood there for 15 minutes waiting, the employee didnt care. Maybe I should just visit less often. What a shame. Hill road Deli is always short handed and frustrating.
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Preferred solution: Apology

User's recommendation: Don’t go to Deli

Sam L Lsb

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

DIB(diversity inclusion and belonging )training needed

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Original review Oct 02, 2023

I am 33 years old and never in my 33 years of life have I experienced being profiled. I have lived in 8 different states in the past 10 years from the west coast to the northeast.

We are new to the Ohio area. I chose blacklick because of the diverse population. Tonight I went into your Meijer in Blacklick OH for a trash can. My husband and myself walked around the store and when I got to the register i specifically took the lid off the trash can and attempted to ring the can, the can was round so one of the older Caucasian women came over and said she was coming to help me scan it, we laughed and she walked away.

I bought my other items put them in bags and placed them in the trash can with receipt. Another Caucasian women came over took the top off the trash can and said whats that, I didnt see you purchase that, I said the receipt is in the bag, she continued to question me about my items. Im disgusted and will be taking my 16 mins drive to Walmart from now on! Thats what happens when your visible staff has no diversity!

Shame on your store! Get them some diversity and inclusion training.

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2 comments
Guest

When people get used to preferential treatment, equal treatment seems like discrimination. - Thomas Sowell

Guest

Yawnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnn

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Phill S Sxt
map-marker Chicago, Illinois

5 out of 14 motorised carts working

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This is the 3rd week in a row that there are no motorized carts available at the Michigan City store. There are 5 out of 14 carts working and the 5 are not store trustworthy! I don't get a live person or an ackacknowledgementom my complaints. You do not care about your customers at corporate. Walmart in LaPorte has all new carts for seniors. If you want their business get new carts. You sure as *** can afford them.!
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User's recommendation: If you need a morotised cart don't go to Meijers

Terri T Jtd

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Detroit, Michigan

Delivery not good

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Chantelle B delivery person hung my groceries on my outside door to my apartment and someone took some bags or items. All of my items weren't delivered and the two substitute items were all wrong. I was overcharged to my debit card. I'm on a fixed income and had no food at the time of ordering. Now I hardly have any items I purchased and the substitute items costs more than I originally chose. I input delivery instructions and my phone number to reach out if any issues or need of assistance.
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Loss:
$31
Pros:
  • Great grocery section some good other stuff
Cons:
  • Bad delivery

Preferred solution: Full refund

User's recommendation: Please keep in contact with your shopper, or just don't order from this location through Shipt'd.

Lavender Fcf
map-marker Louisville, Kentucky

Shelves are mess and many are bare

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Meijer used to be my go to store. Now the shelves are a mess and rarely fully stocked.

Items are moved around so often, that it's like a scavenger hunt to find things. When you try to find an employee for assistance, they are few and far between. The quality of fresh food isn't as nice as before. There are 28 checkout lanes in my store and at most 1-3 are manned.

If you have a hissy fit when lines are backed into the clothing isles, then they call someone up from their department to open an additional lane. They expect everyone to go through the self checkout, which is difficult if you are old, weak, have back trouble, or forgot your glasses. How about just if you are tired as heck after a long day of work and would like someone to help you check out like in years past?! Now for the big one, I have tried for 2 weeks to open an account to get MPerks, and the buffering continues on and on until I give up.

Tried 5 times! Oh, and try to look up an item. Same thing.

I could go on and on with more. Long story short, I'll be taking all of my business to Kroger now.

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Jeff C Xzj
map-marker Fort Gratiot Township, Michigan

4 YEARS OF HASSLES AT FT. GRATIOT MI SELF-CHECKOUT SYSTEMS

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Meijer - 4 YEARS OF HASSLES AT FT. GRATIOT MI SELF-CHECKOUT SYSTEMS
Original review May 28, 2023

IS THERE ANYBODY ELSE OUT THERE WHO HATES OR IS EXTREMELY FRUSTRATED WITH MEIJERS SHODDY SELF-CHECKOUT SYSTEM ? (especially the Ft.

Gratiot MI location). Ive been having trouble with both the lousy old and the recent new and improved (?) self-checkout systems for about 4 years now. The old constantly red and green lights stopping and then clearing the way to continue, the lights sometimes flash red then green so often they should use them for blinking Christmas lights. Lots of wait for attendant notices (key word here is WAIT), machine stopping your order with a red light somehow thinking its a separate order (not exactly Artificial Intelligence), see the line youre in get the dreaded red light and jump to another?

That lane often will get the red light too. Other glitches also. On to the new and improved system. The machines will often spit back or reject perfectly new and fine bills from the on-site ATM or my bank.

Over and over. Often the few and sometimes overwhelmed human attendants cant get to you, will walk right by you and say Ill be back to help you in a minute and then disappear to the back of the store to put items back. Other attendants will come over and push the wrong button to solve your problem and cause more delays. Im missed a dozen or so buses at least by just a minute or half a minute over the last 4 years.

I end up spending 1-1/2 hours for 30 minutes of shopping and 10-20 minutes of of checking out. Try allowing for more time you say? I allowed an extra 10 minutes last night and STILL missed another bus. Again.

I complain half the time, but get lame apologies, lip-service about speaking to the employees and improving things, etc. but the same problems keep happening, even with their shiny new and improved system. THEY DONT OR CANT FIX THINGS. Or maybe dont really care.

I know a couple of people who also dont like the Meiers checkout experience. Even some of their employees dont like it! Ive cut back my Ft. Gratiot Meijers shopping by 2/3s.

Maybe I need to skip them even more. Feel free to post your own horror stories.

Also if you put some change into the machine to cover the coin, sometimes you have to put more than necessary in. The worst being having to put somewhere over 40 cents in to cover 31 cents.

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Pros:
  • Slightly better prices
Cons:
  • Human attendees at self checkout are sometimes overwhelmed
  • Self checkout often a hassle
  • Hard to find an employee nearby to get help

Preferred solution: Fix the problems instead of the apologies qnd lip service about fixing the problems and improving 'the Meijer's Shopping Experience'

User's recommendation: If you need to check out in a reasonable amount of time, shop elswhere