Meijer
Reviews and Complaints
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Verified BuyerStarving Students!!!
- Store 63 is extremely unprofessional
Preferred solution: A solution, oh! It’s too late. *** store #63
User's recommendation: Never use the Roseville store!
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Ann Arbor, MichiganAwful horrible Meijer app
- If it works
- Stinks
Preferred solution: HELP!!!!
No phone customer service for cashiers overcharging
User's recommendation: Watch cashier very closely.
Forgot my password
Preferred solution: New password
Cant remember my password
Preferred solution: Can't get my password for meijer points
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Scio, MichiganFile complaint
I had intended to stop by meijer for cash back because my bank DFCU Financial close by did not have power after a storm. When I first entered Myers at the front of the store I had approached to Myer employees working near the self check out I had asked both of them if cashback was available at the self checkouts they said yes I then approached a another self check out staff member before going up to the register and asked which self check out lanes allowed cashback they told me the numbers and I had waited patiently .
I checked out by scanning a drink beverage and hopes to select the cash back amount upon check out the check out lane head ignored the cashback option and charge my bank card for the drink and printed the receipt. I had to approach the employee again and asked about the cashback nounavailable at the checkout lane I was in they told me I needed to go see customer service customer service had 5 people in line waiting. So I had to then go stand in line for about 10 minutes and wait to finally speak with a customer service cashier who had told me she no longer is able to do cash back and told me I need See a cashier at a checkout lane which also had long wait times no less than 3 customers in line waiting. I told the customer service cashier that was not acceptable and that I wish to have a manager or supervisor on the floor helped check me out at a lane that was closed down so I could quickly do the cash back transaction because I was now late for an appointment .
The customer service cash here found someone who walked me over to not 1 but 3 cash registers that would not allow the employee or did not have cash in the drawer to help me with the cash back. So finally after 5 minutes of dancing afound the Meyer's cash register area he led me over to a cashier who had 4 customers in line waiting to have me skip the line try and help me get the cash back needed the cashier was knowledgeable about the cash back check out process when using a debit card she told me I needed to use the chip reader I then used the chip reader with my debit and the highest amount of cashback available was $50. Never have I ever known that the policy has changed with the amount of Cashback was available and I'm sure other customers are not aware of this either. I am used to another option upon check out with the cash back option so this was a huge inconvenience for me.
Since I was unable to Receive $80 in cash back which I had intended to from the very beginning of my mission the cashier had told me I need to go back to customer service to wait in line and then return the drink beverage I had purchased for the same amount of money I would have spent at an AAM withdrawing the money And its service fee.
This was a complete waste of my time and I felt extremely frustrated that no one was able to help me after the first disappointment add the self check out. I am unsure if there's managers or supervisors anymore who are available at your grocery store in Ann Arbor Michigan Jackson road 48103 location but I will not be Using any other services other than grocery shopping for food items I know I can easily self checkout myself.
I also will not be using the meijer pharmacy at that same location because of unpleasant service I had experienced a month ago dealing with the managing pharmacist.pharmacist.no
Preferred solution: Staff was unhelpful with cashback failure at self check lane. Customer service couldnt help me even though I was told to see them and have to wait in a 10 minute line. TERRIBLE SERVICE AT SELF CHECK AND CUSTOMER SERVICE
Has no kids fitting pajamas
Has no kids Christmas pajamas I wear a 14/16 and there was some but they looked like they were for toddlers so u need to put some for a little bit bigger kids and u need to make the store just look better in general so this is just pathetic and I do not recommend coming to here for kids pajamas and store has bad quality dont come here you will regret, and they barely have any clothes for smaller. People in even womans sizes this is such a bad thing for women to try to find clothing.
And I actually thought they were a good team and a good store but now I think they are just a bad place to go. Just letting u know WARNING: go here in ur own concern.
- Meijer has nice team members but just no good clothing sizes
Preferred solution: Apology
User's recommendation: DONT GO HERE
Poor customer service
User's recommendation: Don’t use the delivery service
No Billing Statement
User's recommendation: Be Aware mine got lost through postal.
Today, you had one employee in Deli, and she just walked by Guests who wanted to be waited, seemed she was upset being only one working Deli on a Friday. I ended up going to Kogers Deli. What a shame.
Preferred solution: Apology
User's recommendation: Don’t go to Deli
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Verified ReviewerDIB(diversity inclusion and belonging )training needed
I am 33 years old and never in my 33 years of life have I experienced being profiled. I have lived in 8 different states in the past 10 years from the west coast to the northeast.
We are new to the Ohio area. I chose blacklick because of the diverse population. Tonight I went into your Meijer in Blacklick OH for a trash can. My husband and myself walked around the store and when I got to the register i specifically took the lid off the trash can and attempted to ring the can, the can was round so one of the older Caucasian women came over and said she was coming to help me scan it, we laughed and she walked away.
I bought my other items put them in bags and placed them in the trash can with receipt. Another Caucasian women came over took the top off the trash can and said whats that, I didnt see you purchase that, I said the receipt is in the bag, she continued to question me about my items. Im disgusted and will be taking my 16 mins drive to Walmart from now on! Thats what happens when your visible staff has no diversity!
Shame on your store! Get them some diversity and inclusion training.
5 out of 14 motorised carts working
User's recommendation: If you need a morotised cart don't go to Meijers
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Detroit, MichiganDelivery not good
- Great grocery section some good other stuff
- Bad delivery
Preferred solution: Full refund
User's recommendation: Please keep in contact with your shopper, or just don't order from this location through Shipt'd.
Shelves are mess and many are bare
Meijer used to be my go to store. Now the shelves are a mess and rarely fully stocked.
Items are moved around so often, that it's like a scavenger hunt to find things. When you try to find an employee for assistance, they are few and far between. The quality of fresh food isn't as nice as before. There are 28 checkout lanes in my store and at most 1-3 are manned.
If you have a hissy fit when lines are backed into the clothing isles, then they call someone up from their department to open an additional lane. They expect everyone to go through the self checkout, which is difficult if you are old, weak, have back trouble, or forgot your glasses. How about just if you are tired as heck after a long day of work and would like someone to help you check out like in years past?! Now for the big one, I have tried for 2 weeks to open an account to get MPerks, and the buffering continues on and on until I give up.
Tried 5 times! Oh, and try to look up an item. Same thing.
I could go on and on with more. Long story short, I'll be taking all of my business to Kroger now.
4 YEARS OF HASSLES AT FT. GRATIOT MI SELF-CHECKOUT SYSTEMS
IS THERE ANYBODY ELSE OUT THERE WHO HATES OR IS EXTREMELY FRUSTRATED WITH MEIJERS SHODDY SELF-CHECKOUT SYSTEM ? (especially the Ft.
Gratiot MI location). Ive been having trouble with both the lousy old and the recent new and improved (?) self-checkout systems for about 4 years now. The old constantly red and green lights stopping and then clearing the way to continue, the lights sometimes flash red then green so often they should use them for blinking Christmas lights. Lots of wait for attendant notices (key word here is WAIT), machine stopping your order with a red light somehow thinking its a separate order (not exactly Artificial Intelligence), see the line youre in get the dreaded red light and jump to another?
That lane often will get the red light too. Other glitches also. On to the new and improved system. The machines will often spit back or reject perfectly new and fine bills from the on-site ATM or my bank.
Over and over. Often the few and sometimes overwhelmed human attendants cant get to you, will walk right by you and say Ill be back to help you in a minute and then disappear to the back of the store to put items back. Other attendants will come over and push the wrong button to solve your problem and cause more delays. Im missed a dozen or so buses at least by just a minute or half a minute over the last 4 years.
I end up spending 1-1/2 hours for 30 minutes of shopping and 10-20 minutes of of checking out. Try allowing for more time you say? I allowed an extra 10 minutes last night and STILL missed another bus. Again.
I complain half the time, but get lame apologies, lip-service about speaking to the employees and improving things, etc. but the same problems keep happening, even with their shiny new and improved system. THEY DONT OR CANT FIX THINGS. Or maybe dont really care.
I know a couple of people who also dont like the Meiers checkout experience. Even some of their employees dont like it! Ive cut back my Ft. Gratiot Meijers shopping by 2/3s.
Maybe I need to skip them even more. Feel free to post your own horror stories.
Also if you put some change into the machine to cover the coin, sometimes you have to put more than necessary in. The worst being having to put somewhere over 40 cents in to cover 31 cents.
- Slightly better prices
- Human attendees at self checkout are sometimes overwhelmed
- Self checkout often a hassle
- Hard to find an employee nearby to get help
Preferred solution: Fix the problems instead of the apologies qnd lip service about fixing the problems and improving 'the Meijer's Shopping Experience'
User's recommendation: If you need to check out in a reasonable amount of time, shop elswhere
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People are reporting this reviewer. This reviewer is getting banned.
You sound like a horrible entitled person.
What? Excuse me? Would you like for me to report you as well?
And people reported you "Karen " Acting like a rude and arrogant b...to others is not going to get you far into life.
You have been reported. I will not allow anyone to make a public assumption about anyone in my presence or author hate and discriminating comments. You have no idea what my lifestyle situation is nor anyone else's for that matter.
Well when you make a review. It goes public..Everybody has a right to comment.
You're pretty pathetic for deleting comments. Clearly you sound entitled
Nobody cares entitled people like you. And btw the cops are well aware of your comments..
You sound like a judgemental ***